XBOX One: Check warranty status - how it works
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If you don't know how long your XBOX One is still under warranty, you can easily check the status online.
XBOX One: Check warranty status online
To query the warranty status of your XBOX One, you must have registered the device.
- Go to the XBOX support page and sign in with your Microsoft account first.
- The current warranty status is shown under "My Xbox devices".
- If you have not yet registered your XBOX One, you can do so right away by clicking on "Register device".
XBOX One: Check warranty status by phone
Microsoft does not offer a direct hotline to XBOX One, but you can request a call.
- To do this, go to the XBOX support page and select "XBOX One" as the device.
- In step 2, select "Warranty and repair" under "Other topics".
- Various options for contacting support are now offered on the following page. From Monday to Friday between 10 a.m. and 6 p.m. you can choose "REQUEST A CALL FROM SUPPORT".
- Have the serial number of your XBOX One ready. The service team will query them and then give you information about the warranty status of your game console.
Another practical tip shows how you can check the warranty status of an Apple product.